Code and Commitments
ARC Member commitment The Association of
Recruitment Consultancies (ARC) is a professional trade association
dedicated to promoting recruitment business as a leading essential
management resource for clients and a career and lifestyle choice for
candidates.
One of ARC’s primary aims is to help identify
recruiters that are committed to high standards of service, delivery and
probity. Accordingly ARC requires its members to adhere to this Code of
Practice, to evidence their commitment to the association’s principles
and to help underpin the value in quality assurance.
Code
of Practice
The overriding principle is
that members act in good faith towards their clients and candidates,
and at least in accordance with acceptable levels of professionalism
within recruitment practice. Accordingly members commit to the following
principles:
- to be responsive to the needs of clients and
candidates, taking account of the requirements expressed and all other
factors that may be relevant to a particular assignment
- to act
promptly on clients instructions, providing advice and guidance where
necessary to ensure the client is aware of best available options
- to
be satisfied, by obtaining requisite information, that they have
suitable experience and knowledge of the client’s business to be able to
introduce or supply suitable candidates
- to treat clients and
candidates with respect and always act in accordance with terms agreed,
honouring obligations and commitments
- to avoid conflicts of
interest which unfairly prejudice the interests of clients or candidates
- to keep themselves up to date with recruitment and employment
related developments and ensure by the provision of training that staff
are kept appraised of appropriate best practice
- to comply with
and take account of relevant legal requirements so that the interests
of clients and candidates are not adversely affected
- to act in
accordance with the stated commitments of the association, thus helping
to preserve and enhance the reputation of the recruitment industry.
Members who break this code may be subject to disciplinary
action.
ARC’s commitment to its members
and third parties
It is reasonable that members should
expect the Association and its officers to act professionally. Therefore
we pledge to act with integrity, honesty and transparency in our
dealings with members and others alike, to retain confidentiality
wherever required and to represent members’ interests as best we can. In
addition we pledge that the Association will never act in a position of
conflict of interest. For this reason the Association will not allow
any person knowingly affiliated to a political party to act in a
position of influence on legislative policy nor will the Association
represent the minority interests of suppliers to the recruitment
industry.